FAQS

How do I activate my account?

The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, try checking your junk / spam folder or contact us at

How can I change my shipping address?

By default, the last used shipping address will be saved into to your account. When you are checking out your order, the default shipping address will be displayed, and you have the option to change or re-edit it if you need to.

How can I track my Orders?

After logging into your account, the status of your checkout history can be found under Order History. Also, a tracking number (article tracking number) will be given to you for each order after the receipt given from the concerned seller.

How do I cancel my orders before making payment?

After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order. Note: No refunds for fulfilled payments.

How long will it take for my order to arrive after making payment?

Members can expect to receive their orders within five (5) to ten (10) working days upon payment verification depending on the volume of orders received. Also, for any more queries you can directly reach the concerned seller on his contact number provided.

If you still experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.